ING

ING – AI Strategy Sprints

ING’s AI & Analytics leaders needed more than a workshop — they needed a shared strategy. Over 10 weeks, we worked side-by-side to define where to play, how to win, and how to drive AI adoption across the bank.

ING – AI Strategy Sprints

Aligning vision, people & impact

In 2025, AI at ING isn’t just a capability — it’s a competitive edge. But making that happen takes more than smart tech. It takes sharp choices, strong teams, and a clear strategy.

That’s where we came in.

Over 10 weeks, we worked side-by-side with the AI x Advanced Analytics leadership to craft a bold, practical Playing to Win strategy. Together, we:

  • Defined ING’s 2025 AI strategy across key banking journeys
  • Boosted team cohesion using the Insights Discovery framework
  • Created a focused execution plan with stakeholder mapping and tailored engagement
  • Aligned on the core capabilities and systems needed to scale AI with impact

From framework to flow

We translated the “cascade of choices” into something real — what to aim for, where to play, how to win, and how to bring everyone on board. Through workshops, 1:1s and co-creation moments, we kept it human, high-energy, and laser-focused.

The result? A unified leadership team with the clarity, structure, and confidence to lead ING’s AI ambition forward.

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